Alliance International has been a distributor of audio visual products, wireless accessories and computer peripherals since 1998. We also assist U.S. companies market and sell their products abroad. The mission of the on-line store is to provide customers products with unique features that allow them to be better presenters or instructors. Our products are also available to pro-AV dealers who can assist you with installation and on-site training. Please e-mail us at justice (at) alliance-intl (dot) com with any questions, suggestions or feedback. Thank you for the opportunity to serve you! Alliance Int'l Trade & Investment Group, Inc. Escondido, California Contact: justice (at) alliance (dash) intl (dot) com Shipping Charges: All prices include shipping by ground to destinations in the lower 48 states. Shipping by air is available at a surcharge. Sales tax will be added to shipments within California. Return Policy: Goods may be returned for credit or refund (less a restocking fee) up to 1 week after purchase. The amount of the restocking fee will depend on the condition of the item when returned, but will be a minimum 15% of the purchase price unless a different arrangement is agreed to in advance. If you're concerned about this, please send an e-mail and let's discuss it before you purchase. Our continued success depends upon your satisfaction.